termsandconditions.

OUT OF STOCK
We hope to ensure that all products are available, however, on the rare occasion that this may not be the case, we will contact you as soon as possible to inform you of the delay or to see if we can provide you with an alternative.

PRODUCT DESCRIPTIONS
As each piece of jewellery is individually hand made, colours, shapes and sizes may vary slightly

RETURNS POLICY
We hope you will be delighted with your purchase from Juice Jewellery. However, if for any reason you are not completely satisfied you may return the goods within 7 days of purchase and we will be happy to offer an exchange or refund, less deductions for P&P. Damaged, broken or incomplete orders must be made verbally within three days; no responsibility can be accepted after this period. Under no circumstance are we able to accept the return of earrings in compliance with current Health & Hygiene regulations. We will not also be able to refund any item that has been specially ordered outside our current range. This does not affect your statutory rights. The goods must be returned in the original condition, with proof of purchase. When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

PRIVACY & DATA PROTECTION POLICY
Juice Jewellery comply with all aspects of the Data Protection Act of 1984 and the new act of 1988. The information given to us at the time of ordering will used by Juice Jewellery only, and will not be distributed to any other companies or individuals. Your information will be used by Juice Jewellery for the following purposes:

- to process your order or for the return of information requested from you
- to keep you informed about new designs and offers

If you do not wish to receive this information, please contact Juice Jewellery and request that your name/company be removed from the mailing list.